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EQ-i 2.0/EQ 360 Certification Process

Certification Process

Looking To Get EQ-i 2.0®/EQ 360 Certified?

We want to make you the authority in emotional intelligence. If you are not already certified in the EQ-i, now is your chance to become part of the EQ-i 2.0 experience.

Why Get Certified in the EQ-i 2.0/EQ 360?

Give yourself a unique competitive advantage.

  • Access to the EQ-i 2.0 and the EQ360 Level B instruments that are well respected in the market and leading-edge assessments to add to your toolkit
  • Grow your business by using the EQ-i 2.0 and EQ 360 as catalysts for building your client development action plan
  • Diversify your practice by using the EQ-i 2.0 and EQ 360 in a variety of ways: leadership development, selection, executive coaching and much, much more.

What Does Certification Include

  • Access to resources on the EQ-i 2.0 and EQ 360 and emotional intelligence in general
  • Free tokens to use after you get certified
  • A free online account where you administer and score the assessments
  • Ability to take the EQ-i 2.0 yourself and get feedback from an experienced coach
  • A certificate that authorizes you to purchase and administer the EQ-i 2.0 and EQ 360
  • Approved by the International Coach Federation for the following CCE credits: Core Competencies 9.25 & Resource Development 6.75


    • Approved by the American Psychological Association for the following CE credits: 14.5



      • MHS is approved by the American Psychological Association to sponsor continuing education for psychologists. MHS maintains responsibility for this program and its content.*

                    * Please note this Certification Program is conducted by an approved MHS Training Partner (co-sponsor).

      EQ-i 2.0/EQ 360 Certification Program Components

      • A blended learning solution that enables you to do parts of the certification online, saving you time and travel costs
      • A 2 day interactive in-class portion focused on building the skills you need in order to use the EQ-i 2.0 and EQ 360 with confidence
      • A virtual classroom where you access eLearning pre-work as well as the online exam


      Where Do I Get EQ-i 2.0/EQ 360 Certified?


EQ-i 2.0 Certification Agenda

EQ-i 2.0/EQ 360 Certification Agenda

The 2-day certification in the EQ-i 2.0 and EQ 360 is offered in a blended format consisting of eLearning and in-class or webinar components. Workshops may vary among training partners, but follow the same overall structure:


Learning Objectives

Delivery Method

Overall Certification Learning Objectives

By the end of the certification program, learners will be able to:

  • Describe emotional intelligence and its importance
  • Describe the components of the EQ-i 2.0 and EQ 360 including defining composite scales and subscales
  • Understand the science behind the EQ-i 2.0 and EQ 360
  • Interpret an EQ-i 2.0 and EQ 360 assessment
  • Administer the EQ-i 2.0 and EQ 360
  • Follow a structured approach to prepare for a feedback session
  • Demonstrate the ability to conduct an effective assessment debrief session
  • Explain the benefits of EI to their client groups
  • Describe how EI applies to different disciplines
  • Identify resources available post-certification
  • Assess which report type is appropriate for their client

Blended solution consisting of eLearning and in-class portions



Module 1:

Overview and Framework

Learners will be able to:
  • Define EI
  • Articulate what EI is not
  • Explain the evolution and importance of EI
  • Demonstrate understanding of the EQ-i 2.0 framework
  • Demonstrate understanding of composite scales and subscales including definitions of high and low scores

eLearning module

Module 2:

The Science Behind the EQ-i 2.0: Psychometrics

Learners will be able to:

  • Identify response style indicators for the EQ-i 2.0
  • Explain validity and reliability as it pertains to the EQ-i 2.0
  • Describe the mean and standard deviation
  • Understand the EQ-i 2.0 norms

eLearning module

Module 3:

Elements of
EQ-i 2.0: Subscales in Action

Learners will be able to:

  • Apply knowledge of subscale definitions to real examples
  • Explain how the subscales interact
  • Demonstrate what high and low scores look like
  • Develop questions based on relationships between subscales
  • Demonstrate understanding of relationships between subscales at a high level


Module 4:

Interpretation and Giving Feedback

Learners will be able to:
  • Interpret an assessment including identifying the response style indicators
  • Demonstrate the components of a best practice feedback debrief session
  • Develop questions to lead a feedback debrief discussion
  • Understand the ethics of administering the EQ-i 2.0 and EQ 360
  • Practice foundational coaching skills including effective questioning techniques


Module 5:   

Gaining Buy-In

Learners will be able to:

  • Articulate the different applications of EI among various disciplines
  • Access information and case studies demonstrating ROI
  • Work through a process in order to gain buy-in for an EI plan internally and externally to an organization
  • Highlight the benefits of the EQ-i 2.0 over other EI assessments
  • Identify sponsor resistance and ways to overcome it
  • Determine when it is more appropriate to use the EQ-i 2.0 over the EQ 360 and vice versa


Orientation Modules

Learners will be able to:

  • Describe the resources available to them post-certification (e.g. manual, marketing materials, customer service etc.)
  • Navigate the Talent Assessment Portal
  • Distinguish between reports, choose the right one for clients
  • Determine how to administer the EQ-i 2.0 and EQ 360 with clients
  • Determine where to go to get support

eLearning modules - not mandatory but recommended

Overview of 360º Assessments and the EQ 360

Learners will be able to:
  • Describe what a 360º assessment is
  • Articulate the benefits of a 360º assessment
  • Describe the components of the EQ 360
  • Follow the EQ 360 administration process
  • Identify response style indicators for the EQ 360
  • Understand the EQ 360 norms


eLearning module

Online after completion of program training

  • Online exam to be completed after in-class session, covering all modules and in-class material
  • A mark of 70% or higher is required to pass the exam and obtain EQ-i 2.0/EQ 360 certification.



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